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SmartStrand Carpet Cleaning Guide (Don't Buy This Carpet Until You Read This!)
Updated: Oct 11, 2022
SmartStrand Carpet Cleaning Guide (Don't Buy This Carpet Until You Read This!)
SmartStrand carpet is a very popular carpet that is manufactured by Mohawk Flooring. They have specific guidelines in their care and maintenance manual that are important to follow. Make sure to read and follow these guidelines, or any product claim could be denied.
NOTE: As of August 16, 2022, Mohawk has added several new products to the Smartstrand line. Please check with your local Mohawk Flooring Dealer for more information.
SmartStrand Carpet Cleaning Guide (Don't Buy This Carpet Until You Read This!)
Mohawk SmartStrand Carpet is one of the most popular types of carpet being sold. One of the failures of a lot of floor covering stores is not sharing with customers the maintenance requirements, which in many cases, will require a customer to purchase a special type of vacuum when purchasing this type of carpet.
We have a great article in our blog, "Reviews of SmartStrant Carpet, which goes over what SmartStrand Carpet is all about, and the benefits of buying this product for your home.
If you have purchased Mohawk SmartStrand Carpet, or if you are considering making a purchase in the future, read on...
PRICE ALERT: Here are some insane deals on vacuum cleaners: Get Some LOW LOW Prices
"You need to understand the specific cleaning guidelines that are required to maintain your product warranty."
Documentation After You Purchase Your Carpet...
Immediately after you purchase your carpet, you need to gather some important information, and keep it in a safe location:
Keep your original receipt for your carpet
Have your dealer print you a copy of the Mohawk Product Warranty & keep it with your receipt.
You will need to have your carpet professionally cleaned (per your warranty guidelines). We will talk about this in detail a little later on in this article.
In case you ever have issues with your carpet, you will need to have this information with you to file a claim.
Basic Warranty Information
You Need To Know What Your Carpet Warranty Includes. The warranty on your carpet is usually located on the back of the carpet sample. It is your responsibility to make sure it matches the information you are given at the time of purchase. It is always a good idea to take a picture of the back label on your sample, for future reference.
It Is Always Best To Have Your Carpet Installed By A Professional. For your warranty to be valid, your installer needs to follow the guidelines as provided by the Carpet & Rug Institute.
Make Sure You Buy The Right Carpet Pad. The minimum requirement for your Mohawk Warranty to be valid is to use a pad that is at least 3/8" thick, with a density of at least 5lbs.
You Need To Have Your Carpet Cleaned At Least Once Over An 18 Month Period. Most of the flooring stores won't tell you about this. However, it is extremely important, so you can keep your warranty valid. Mohawk is very specific about the type of cleaning. Your professional cleaner must have a Carpet & Rug Institute (CRI) Seal of Approval. If you need to locate a carpet cleaning company in your area, here is a great link to use: Locate A CRI Service Provider. Make sure you keep your cleaning receipts and store them with your original purchase documentation.
You Must Use An Approved Vacuum Cleaner
The Mohawk Warranty is very specific about the type of vacuum cleaner you must use, in order to maintain a valid warranty. Before we get into the approved vacuum cleaners, with soft carpet fiber (like SmartStrand), Mohawk states the following in their warranty:
"When selecting the right vacuum, the adjustable height is the most important feature to consider. This enables the machine to be used on a wide variety of carpet constructions. If your vacuum is set too high above the carpet surface, the vacuum can’t attract the gritty soil below. If the setting is too low, the vacuum’s beater bar or brushes can “fuzz” the carpet’s surface, causing it to look worn and frayed.
Consider Your Soft Carpet Type: High Pile, Wool, Wool-Blend, and Premium Soft Carpet
Use the highest adjustable height setting where appropriate. Avoid vacuums with very concentrated or sealed suction. Your vacuum should glide easily across the carpet making large wheels the best choice.
Thick Loop, Casual Frieze, or Long Pile Carpet: You may need to completely disengage the beater bar and vacuum with suction only.
For all Other Carpet Constructions: Use a vacuum with a rotating brush or beater bar. Change the bags often and check the beater bars for burs and gouges to prevent damage to the surface of the carpet. If you are unsure about the proper height setting, use an inconspicuous place like a closet to test your vacuum. Its beater bar or brush should just lightly touch your carpet surface."
Here Is A List Of The Approved Vacuum Cleaners For Mohawk SmartStrand Carpets:
Soniclean SFC-7000 Soft Carpet Upright Vacuum Buy Now On Amazon
Bissell Big Green Commercial BGU6000 Ultra Soft Carpet Vacuum
Bank Vacuum The Bank Vault with Soft-Clean Power Brush
Bissel Lift-Off Multi Cyclonic Vacuum 89Q9
Bissel PowerGlide 1305
Carpet Pro CPU-2T Buy Now On Amazon
Eureka Airspeed AS2013A, AS2030A, AS1001A
Fuller Brush Heavy Duty Upright FBMM-PW.4
Kirby Sentria
Maytag M500
Maytag M700
Miele S2 Series Compact Canister “Delphi”
Miele S6 Series Deluxe Canister “Topaz”
Miele S7 Series Upright S7210, S7260, S7280, S7580
Miele S8 Series Premium Canister “Kona”, “Uniq”
NACECARE Henry - Soft Clean
Oreck Magnesium LW100 SP
Oreck Magnesium LW1500 RS (Swivel) Buy Now On Amazon
Panasonic MC-UG729
Shark Rotator Lift Away NV650 Buy Now On Amazon
Shark Rotator Lift Away NV651
Zelmer 1500, 2500, 4000, 5000 w/ Soft-Clean
Air-Way CVAC Kit PT 250
Canavac LS central vacuum kit
Cyclo Vac EBK 360
Dirt Devil Edge Powerhead with Soft-Clean Technology Power Brush
Electrolux Serenity Central Vacuum Soft-Clean
HP Products Edge Electric Powerhead
Miele Electro Plus SEB 228
Nilfisk Palace Collection PA10M
The Villa Collection Central Vac Ensemble
Vacuflo Electric Power Brush
Wessel-Werk Soft-Clean EBK 360 Power Brush
Wessel-Werk The Villa Collection with Soft-Clean
Riccar Vibrance Series Bagged
Simplicity Symmetry Series
Lift-Off Multi-Cyclonic Pet Upright Vacuum with HEPA filter and
Turbo Brush for Stairs and Upholstery
Bagless Kenmore (sears brand) Kenmore®/ MD German Made Quick Release Electric
Brush with Telescopic Wand
Eureka AS1051A
Eureka AS2030A AirSpeed One Pet
Hoover UH70120
Hoover UH70205 Windtunnel T Series
Riccar Supralite
Riccar Brilliance
Wessel-Werk Powerhead with Telescopic Wand
Oreck Magnesium
Oreck Magnesium RS
Oreck Quest Pro